Legal Document

superbaji's Privacy Policy

This policy clearly explains how your personal information is collected, used, and protected.

Last updated: January 2025
Section 01

Introduction and Scope of Application

superbaji's privacy policy applies to all members who use any service on this platform. When you use our website, open an account, or use any of our services, you are considered to have accepted the terms of this policy.

The purpose of this policy is to ensure that members remain aware of and in control of their own information. To learn more about us, read our superbaji about us page, which explains the platform's operations and values.

This policy may be revised from time to time. Members will be notified when changes take effect, and the updated date will be shown at the top. It is advisable to visit this page regularly.

Section 02

Information We Collect

2.1 Registration and Identity Information

The following information is collected when you open an account:

  • Full name and date of birth
  • Mobile number and email address
  • National ID or passport number (for identity verification)
  • Bank or mobile financial service details (for transactions)

2.2 Automatically Collected Information

When you use the superbaji website, our system automatically stores certain technical information. This includes IP address, browser type, operating system, connection time and date, page visit history, and device identity.

2.3 Cookies and Similar Technologies

Our website uses cookies, which are stored in your browser. These cookies help improve site functionality, maintain login sessions, and remember user preferences. You can manage cookies through your browser settings, though doing so may limit certain site features.

Section 03

Purpose of Using Information

Collected information is used only for the following purposes:

  • Creating accounts and verifying identity
  • Processing deposits and withdrawals
  • Providing bonus and promotion benefits
  • Detecting and preventing suspicious or fraudulent activity
  • Providing customer service and support
  • Meeting legal or regulatory obligations
  • Analysing and improving site performance

superbaji does not sell members' personal information to any advertiser or third party.

Section 04

Information Disclosure and Third Parties

In limited circumstances, superbaji may share members' information with specific third parties:

4.1 Service Providers

superbaji works with certain trusted service providers for payment processing, identity verification, and technical support. These organisations may only use the information for the specific service required and may not use it for any other purpose.

4.2 Legal Obligations

superbaji may be required to provide information under a court order or applicable law. Where possible, members will be notified in advance in such cases.

4.3 Changes to the Organisation

In the event of a change in business structure (such as a merger or acquisition), members' information may be transferred to new ownership. In such cases, the terms of this privacy policy will remain in effect.

Section 05

Data Security Measures

superbaji applies industry-standard technical and administrative measures to protect members' information. These include:

  • Securing data transfers using SSL encryption technology
  • Encryption of stored data and access controls
  • Regular security audits and updates
  • Only authorised staff can access information on a need-to-know basis
  • Automatic alert systems for suspicious logins or transactions

However, no system on the internet is completely secure. Members must therefore keep their account passwords private and log out after using shared or unfamiliar devices.

Section 06

Data Retention Period

superbaji retains members' information only for as long as necessary. All relevant information is kept while the account is active. Even after an account is closed, certain information may need to be retained for a specified period for legal or regulatory reasons.

Transaction-related information may be kept long-term as financial records. Once the set retention period has passed, information is securely deleted or made unidentifiable.

Section 07

Members' Rights

Every registered member of superbaji has the following rights regarding their personal information:

  • Right of access: You can find out what information we hold about you.
  • Right to rectification: You can request correction of inaccurate or outdated information.
  • Right to erasure: In certain circumstances, you can request that your information be deleted.
  • Right to restrict processing: In some cases, you can request that the use of your information be limited.
  • Right to withdraw from marketing: You can opt out at any time to stop receiving promotional communications.

To exercise these rights, please contact our support team. Some requests will be processed after identity verification.

Section 08

Minors and Age Verification

All superbaji services are for persons aged 21 and above only. Age is verified at registration, and if an account is subsequently found to belong to a minor, that account will be closed immediately.

Before registering, you are advised to read superbaji's terms and conditions carefully, particularly the sections relating to age and identity.

Section 09

Responsible Gaming and Data Protection

superbaji believes that maintaining healthy and controlled gaming habits is important for every member. By analysing a member's gaming patterns and financial transaction data, we can identify unusual behaviour and, where necessary, offer support to the member concerned.

Information collected for this purpose is used solely for the protection of the member. You can find guidance on following our responsible gaming guidelines on our dedicated page.

Section 10

International Data Transfers

superbaji's servers and service providers may be located in various countries. As a result, your information may be transferred internationally. In such cases, the necessary agreements and security measures are put in place with the relevant parties to ensure data protection.

Countries to which data may be transferred may have data protection laws that differ from those in Bangladesh. However, superbaji always ensures data protection in accordance with the standards of this policy.

Section 11

Changes to the Policy

superbaji reserves the right to amend this privacy policy as needed. Members will be notified of significant changes via their registered email or mobile number. Continued use of the platform after any changes will be taken to mean that the member has accepted the updated policy.

If you have any questions about this policy or general queries for further information, you may find answers on our FAQ page.

Contact and Complaints

If you have any questions, objections, or requests regarding this privacy policy, please contact our support team directly:

Live Chat: Available on the website around the clock (24/7)

Our support team can respond in both Bengali and English.